Job ad reference: QLD/TV681898
Cultural Assessment and Liaison Team – Adult Program Area, Townsville QLD
Employment Type: Full-Time
Salary: Remuneration: up to $121,351 + benefits | Permanent Full-time
Make a real difference for Aboriginal and Torres Strait Islander adults, families and communities.
In this meaningful role, you will support Aboriginal and Torres Strait Islander people accessing acute mental health care by providing culturally safe, respectful and community‑informed support. You will work closely with clinicians, Elders, families and community organisations to help clients feel understood, supported and connected throughout their care journey.
About the Role
As a key member of the Cultural Assessment and Liaison Team in the Adult Program Area, you will:
- Provide culturally informed guidance in assessment and care planning for Aboriginal and Torres Strait Islander people
- Support and advocate for consumers, families and carers throughout their care journey
- Strengthen connections with Aboriginal and Torres Strait Islander community organisations and key stakeholders
- Contribute to cultural education and provide cultural supervision across the service
Your work will strengthen cultural safety, improve engagement, and support better outcomes for Aboriginal and Torres Strait Islander adults accessing mental health services.
Salary and benefits
We offer competitive remuneration packages with generous leave entitlements and a strong focus on professional growth.
- Base salary: $77,342 to $106,358 per annum (HWF3)
- Annual leave: 4-6 weeks per year with 14%-17.5% leave loading
- Superannuation: 12.75% employer contribution
- Cultural professional development allowance
- Cultural leave: 10 days paid per year
- Supportive team environment with strong cultural leadership
- Ongoing training, development and clear career pathways
- Job security within a large regional health service
- Flexible working arrangements may be available
- Short commutes, family friendly workplace and an affordable North Queensland lifestyle
Requirements
Under s25 of the Anti‑Discrimination Act 1991, there is a genuine occupational requirement for the incumbent to be Indigenous to the Aboriginal and/or Torres Strait Islander community.
You will hold one of the following qualifications:
For appointment between HWF3.1 – HWF3.5:
- Certificate IV in Aboriginal and/or Torres Strait Islander Primary Health Care, OR
- Certificate IV in Mental Health Peer Work, OR
- Certificate IV in Mental Health, OR
- Certificate IV in Alcohol and Other Drugs
For appointment between HWF3.2 – HWF3.7 (or HWF3.8 limited to employees who meet the requirements of HED 04/23):
- Diploma of Aboriginal and/or Torres Strait Islander Primary Health Care, OR
- Diploma of Mental Health, OR
- Diploma of Alcohol and Other Drugs
Suitable applicants without the Certificate IV may be appointed temporarily at the HWF3 (no qualification) level, with support to complete the required qualification under HR Policy G10 (SARAS). Once completed, the appointee will progress to a permanent HWF3.1.
Why Join Us
You’ll be part of a culturally strong, supportive and community‑focused team dedicated to improving outcomes for Aboriginal and Torres Strait Islander adults, families and communities. Your cultural knowledge, lived experience and community connections will be respected, valued and central to the care we provide.
About Townsville
Based in Townsville you’ll enjoy a relaxed North Queensland lifestyle, strong community connections and an environment that supports family and wellbeing.
If you’re passionate about supporting Aboriginal and Torres Strait Islander adults and their families and strengthening cultural safety in mental health care, we encourage you to apply. Bring your cultural knowledge, your voice and your commitment. Your contribution will make a real difference.
Enquiries: Sally Gela on 07 4433 9480 | Sally.Gela@health.qld.gov.au
Apply online: https://apply-springboard.health.qld.gov.au/jobs/QLD-TV681898
Applications close: Tuesday, 16 June 2026