Job Ad

• Temporary (parental leave cover – potential to extend)
• Full-time preferred (part-time will be considered)
• May 2026 – Feb 2027
• Location: Australia (remote/hybrid options available where operationally feasible)

Are you an experienced HR administrator who enjoys hands-on work, improving systems, and making processes run smoothly?

Join Abt Global Australia and play an important role in delivering high-quality, responsive HR operations that support our corporate workforce and contribute to meaningful work across Australia and globally.

About the Role

The Coordinator – HR Operations plays a key role in supporting the day-to-day delivery of HR services for Abt Global Australia. You will be the key HR Service Centre contact in Australia, working as part of a supportive People & Culture Team to deliver consistent, timely, and people-focused HR services. This is a practical, detail-focused role suited to someone who enjoys HR coordination, systems, and providing quality service to employees.

Key Responsibilities

In this role you will:

• Monitor and manage HR queries using ServiceNOW, responding to Tier 1–2 enquiries and escalating where required
• Maintain accurate employee records and documentation
• Support onboarding and offboarding processes
• Prepare employment contracts, amendments, and other HR correspondence
• Manage user access, training records, and support materials within our HR system (Oracle HCM Cloud)
• Conduct data quality checks to ensure accuracy and integrity of HR information
• Provide HR reporting to internal stakeholders
• Coordinate HR working group meetings, including scheduling and follow-up actions
• Contribute to continuous improvement initiatives and broader HR Operations projects
• Support internal HR communications such as newsletters and intranet content

About You

You are organised, responsive, and enjoy working in a role that supports others. You are comfortable working with HR systems and employee data, and you take pride in accuracy, professionalism, and follow-through.

You bring a service mindset and can confidently manage competing priorities while maintaining confidentiality and attention to detail.

Key Selection Criteria

To be successful in this role, you will demonstrate:

1. HR administration experience, supporting employee lifecycle processes such as onboarding, contract preparation, employee changes, and offboarding.
2. Strong HR systems and data capability, including maintaining accurate employee records, processing HR transactions, and ensuring data integrity through quality checks (Oracle HCM Cloud experience desirable).
3. Customer service experience in a HR/shared services environment, including managing and resolving employee queries using a case management or ticketing system (e.g., ServiceNOW).
4. Clear communication and stakeholder engagement skills, including providing advice on HR processes, preparing written correspondence, and supporting user guidance materials.
5. Strong organisation and attention to detail, with the ability to manage competing priorities, coordinate meetings and processes, and contribute to continuous improvement initiatives.

We welcome and thank all applications; however, only shortlisted applicants will be contacted. Previous applicants need not apply.

Closing Date: 11 March 2026 (11:59pm AEST)