Location: Perth, Brisbane, Sydney, Canberra, Melbourne, Adelaide, Hobart
Work Type: Full Time
Salary: $118,588- $135,251 + 15.4% Superannuation
About the Aged Care Quality and Safety Commission
The Aged Care Quality and Safety Commission (the Commission) was formed on 1 January 2019. We work to improve the lives of older people by maintaining the integrity of the aged care system.
As the single independent regulator of Australian Government aged care services, we offer a variety of interesting and challenging jobs across most capital cities.
It is an exciting time to join the Aged Care Quality and Safety Commission, with major reforms underway to improve aged care in Australia. You will be contributing to our role as the national regulator to safeguard and protect older Australians receiving aged care services.
Meet some of our people and learn more about the Commission and our Regulatory Strategy on our website www.agedcarequality.gov.au
About the Team
The People & Culture (P&C) group delivers high quality workforce services to meet the current and predicted demands of the Commission. More specifically, the Employee Relations team are involved in the enterprising bargaining process, consultation processes including with unions and the Commission’s Staff Participation Forum (SPF), People & Culture projects, policy and procedure revision and development, and responding to a variety of complex employee/industrial relations matters.
About the Role
This role supports and facilitates the Commission’s participation in the APS-wide enterprise bargaining process, and manages the enterprise bargaining process (once commenced) to establish a new Enterprise Agreement for the Commission.
Position Duties
- Conduct high level negotiations including Enterprise Bargaining in accordance with the Public Sector Workplace Relations Policy and Fair Work Act.
- Develop and provide expert advice on enterprise bargaining matters.
- Manage and coordinate the communications and engagement with senior managers, employees, workplace delegates, relevant unions and other stakeholders.
- Prepare relevant correspondence, documentation and communications including applications for approval of the Enterprise Agreement in accordance with the Fair Work Act.
- Create and maintain close relationships with the Australian Public Service Commission, Fair Work Commission, unions and professional legal counsels. This includes consulting with legal counsel on selected/relevant industrial matters.
- Liaise with the Commission’s industrial organisations, consultative forums and unions on matters relating to the development and implementation of new and amended policies, strategies or programs, ensuring the organisation responds to current and emerging industrial relations issues.
- Support the Commission’s consultation processes, including with unions, the SPF and relevant employee representatives to deliver change programs and Enterprise Agreement implementation.
- Lead a small team, including managing workload, timesheet and leave approvals, engagement, wellbeing, and achievement of individual and team performance objectives.
Position Eligibility Requirements (Selection Criteria):
To be successful in this role you will need to demonstrate the following:
- A tertiary qualification in Employee or Industrial Relations, Human Resource Management, Business Management, Law or a related field, or equivalent work experience.
- Proven experience in, and sound technical knowledge and understanding of, contemporary industrial relations issues as they relate to enterprise bargaining (preferably in the APS), relevant legislation, and the Australian Government bargaining framework.
- Highly developed written and verbal communication skills including the ability to build and maintain effective working relationships, and manage stakeholders at all levels to achieve results.
- Proven experience in preparing fit-for-purpose briefing materials and other communications, sometimes at short notice.
- Proven ability to negotiate and influence positive outcomes in difficult and challenging situations, Display resilience.
- Strong analytical and critical-thinking skills, including being able to make sound decisions and legally defensible recommendations on how to progress matters/milestones in situations of ambiguity.
- The ability to engage with others with empathy and professionalism, respecting diverse backgrounds, perspectives and experiences.
- A high level of integrity, professionalism and discretion in dealing with sensitive and confidential information.
Position Notes:
- Salary offered will be between $118,588- $135,251 per annum depending on skills and experience. In addition, 15.4% superannuation will be paid.
- Only candidates who hold Australian citizenship can apply. Appointment is conditional on successfully completing a national police check. For more information, please visit www.apsc.gov.au/citizenship-aps
- Non-ongoing opportunity will be offered for an irregular/intermittent term. Opportunities will be offered for varying periods up to 12 months with the option to extend to a total of 24 months.
- Merit Pool established through this selection process may be used to fill this or future ongoing or non-ongoing vacancies.
In your application, please provide a statement of claims against the position eligibility requirements (selection criteria) in no more than 600-words, including what strengths you would bring to the role, and a copy of your CV.
Please complete the application and submit by Friday 17 October 2025 11:30pm AEST.
Please contact our recruitment team on (02) 9633 3262 or recruitment@agedcarequality.gov.au for assistance with accessing our website or with lodging your application.
Specific questions about the roles can be directed to Karen Bugeia by emailing Karen.bugeia@agedcarequality.gov.au with Position title in the subject line.
Diversity and Inclusion
The Commission is committed to fostering a workplace with flexible work arrangements to support a diverse, respectful and inclusive culture for all staff.
The Commission recognises the richness of Aboriginal and Torres Strait Islander cultures and is committed to the implementation of our Reconciliation Action Plan. The Commission values the unique knowledge and experience of Aboriginal and Torres Strait Islander employees which strengthens and supports our focus on protecting and enhancing the safety, health, wellbeing and quality of life of aged care consumers.
RecruitAbility applies to this vacancy. Under RecruitAbility you will be invited to participate in further assessment activity for the vacancy if you choose to apply under RecruitAbility; declare you have a disability; and meet the minimum requirements for the position. For more information, visit https://www.apsc.gov.au/recruitability.
We provide reasonable adjustments such as access, equipment or other practical support at relevant stages of the recruitment process. Please email recruitment@agedcarequality.gov.au if you need any adjustments made.
Further information:
For further information about the Quality Commission, office locations and other related resources, please visit https://www.agedcarequality.gov.au
For more information on the Australian Public Service, please visit http://www.apsc.gov.au/publications-and-media/current-publications/cracking-the-code/factsheet-4 and http://www.apsc.gov.au/publications-and-media/current-publications/cracking-the-code.