Locations: Brisbane, Sydney, Melbourne
About the opportunity
Working under general direction and collaboratively within a multi-disciplinary team, the Instructional Designer will design and develop high-quality digital learning resources across a variety of channels.
You will apply your instructional design expertise to create accessible, engaging, and effective learning products that support AUSTRAC’s education objectives.
The role requires initiative, adaptability, and the ability to work effectively in high-tempo environments with competing priorities.
The primary role of Industry Education and Outreach is to engage with AUSTRAC's reporting entities to promote understanding of the AML/CTF Act and associated financial crime risks.
What are we looking for
While we are looking for these capabilities, we consider transferrable skills and encourage applicants who embody AUSTRAC's culture and values to apply.
- Apply Specialist Instructional Design Expertise - Demonstrate a high level of capability in applying technical and specialist design skills and knowledge, with a strong foundation in adult learning theory, UX, inclusive design, and pedagogical practices.
- Produce Accessible Digital Products - Apply established design and accessibility standards (e.g. WCAG 2.0, Digital Service Standard).
- Qualifications - Relevant tertiary qualifications in instructional design, educational technology, education or a related discipline will be highly regarded. Previous Australian Government experience will also be highly regarded. Other relevant formal qualifications and/or demonstrated experience will be considered.
Key Duties
The Instructional Designer, under general direction, is responsible for:
- Designing high-quality, user-centred, accessible instructional products based on content provided by subject matter experts, for use by external audiences.
- Developing innovative instructional strategies, comprehensive learning pathways, and detailed storyboards to guide content development.
- Integrating evidence-based pedagogical principles and instructional design models to support effective learning outcomes.
- Collaborating with subject matter experts to analyse learning needs, define learning objectives, and incorporate feedback throughout the development process.
- Designing interactive multimedia learning materials that reflect best practices in adult learning, user experience (UX), and inclusive design.
- Conducting formative and summative evaluations to assess the effectiveness of instructional materials and drive continuous improvement.
- Ensuring compliance with AUSTRAC’s Brand Guide, accessibility standards (including WCAG 2), and Australian Government policies.
- Applying creativity and innovation to develop tailored instructional materials aligned with audience needs, communication objectives, and learning goals.
- Managing multiple tasks and deadlines while maintaining a high standard of quality and client service delivery.
Eligibility
To be eligible for this role you:
- Must be an Australian citizen at the time you apply.
- Will need to undertake AUSTRAC’s pre-engagement checks.
- Will need to obtain and maintain an ongoing Baseline Security Clearance
Affirmative Measures
This vacancy is also being advertised under Affirmative Measures, to apply under Affirmative Measures you must be an Aboriginal and/or Torres Strait Islander person. For more information, please visit the APSC Guide for Aboriginal and Torres Strait Islander applicants.
To be eligible to apply under Affirmative Measures provisions:
- Must be of Aboriginal or Torres Strait Islander descent and/or identify as Aboriginal or Torres Strait Islander.
- Provide evidence that you are an Aboriginal and/or Torres Strait Islander person.
*Please indicate in your application if you are applying under Affirmative Measures, by ticking the relevant box in the application form.
Why AUSTRAC?
Flexible, hybrid work environment: We are committed to providing flexibility in working arrangements to recognise the importance of balancing work commitments with family, caring and other personal commitments of employees outside of work. AUSTRAC currently operates under a hybrid work arrangement.
Diversity and Inclusion: Our core values of diversity, inclusion, and integrity drive everything we do. We actively encourage applications from Indigenous Australians, people with disabilities, LGBTQIA+ individuals, people with diverse linguistic and cultural backgrounds, and those of mature age. We recognise that united behaviours and mindsets will support our agency today and guide us into the future.
Employer of Choice: We have a strong reputation as an Employer of Choice, renowned for our exceptional work culture and outstanding employee census results which highlight our dedication to creating a positive and engaging environment.
Closing Date
Applications close at 11:30 pm on 31 August 2025
For enquiries, please contact: Emma Salik at Emma.Salik@austrac.gov.au