Locations: Melbourne, Sydney, Brisbane
Employment Type: Full Time
About the opportunities
As Australia’s AML/CTF regulator and financial intelligence unit, AUSTRAC is responsible for detecting, deterring and disrupting criminal exploitation of the Australian financial system, to protect the Australian community from serious and organised crime.
AUSTRAC’s unique value is our dual, interconnected regulation and intelligence functions, and our collaboration with industry and government partners in working towards the vision of a financial system free from criminal abuse. AUSTRAC’s regulation hardens the financial sector against criminal exploitation, while our intelligence provides crucial information to national security and law enforcement partners.
Working under general direction and collaboratively within a team, the Senior Officer, Industry Education and Outreach (IEO) contributes to the development and delivery of education and engagement activities that assist reporting entities in understanding and complying with their AML/CTF obligations. This supports AUSTRAC’s broader aim of helping businesses mitigate financial crime risk.
The Specialist, Industry Education and Outreach (IEO), contributes to the Education and Industry Engagement Branch. AUSTRAC aims to assist reporting entities in understanding and complying with their AML/CTF obligations to effectively mitigate risk. This role supports that aim by delivering education through a range of channels.
What are we looking for
While we are looking for these capabilities, we consider transferrable skills and encourage applicants who embody AUSTRAC's culture and values to apply.
Senior Officer, Industry Education and Outreach
- Develop Education Campaigns and Products - Contributes to the preparation of education products that assist reporting entities in understanding their obligations under the AML/CTF Act.
- Communicate Effectively - Communicates clearly, concisely and unambiguously and tailors communication to audience and circumstances and ensures common understanding of issues.
- Write and Report - Communicates proficiently in writing and explains technical and complex information clearly.
- Relate and Network - Takes the initiative in building rapport and maintaining relationships with internal and external clients and stakeholders.
Specialist, Industry Education and Outreach
- Develop Education Campaigns and Products - Prepares and presents information that is clear, timely and effective to assist in educating reporting entities about their obligations under the ALM/CTF Act and financial crime risks
- Manage Entity Relationships - Develops productive, professional relationships with AUSTRAC’s regulatory stakeholders, demonstrating responsiveness to both AUSTRAC and stakeholders’ needs and drivers.
- Apply Expertise - Demonstrates a high level of capability in applying technical, professional or specialist skills and knowledge and provides sound advice.
Key Duties
The Senior Officer, Industry Education and Outreach, under limited direction from the Specialist, IEO is responsible for:
- Assisting with the preparation of clear and accessible guidance for businesses with obligations under the AML/CTF Act.
- Supporting the coordination and delivery of stakeholder engagement activities, including campaigns, industry workshops and webinars.
- Assisting in the preparations and content on a range of AML/CTF topics for use in industry education sessions.
- Maintaining accurate stakeholder records and contributing to updates of AUSTRAC’s database and records management systems.
- Monitoring and summarising changes or trends in industry practices to help identify where education and support may be required.
- Supporting stakeholder relationship management by responding to enquiries and assisting with routine engagement tasks.
The Specialist, Industry Education and Outreach, under limited direction from the Manager, IEO is responsible for:
- Interpreting legislation and policy positions, and developing clear written guidance that is accessible to a broad range of businesses with obligations under the AML/CTF Act.
- Developing and delivering presentations to reporting entities as part of industry workshops and webinars on a variety of AML/CTF topics, and preparing content for seminars and conferences.
- Designing and implementing stakeholder engagement activities, including the planning and delivery of campaigns, workshops, and webinars to support businesses in understanding their AML/CTF risks and obligations.
- Monitoring industry changes and trends to identify areas where guidance and support are required.
- Contributing to targeted teams addressing complex regulatory challenges in the AML/CTF sector, including initiatives to strengthen regulatory capability.
Eligibility
To be eligible for this role you:
- Must be an Australian citizen at the time you apply.
- Will need to undertake AUSTRAC’s pre-engagement checks.
- Will need to obtain and maintain an ongoing Baseline Security Clearance
Affirmative Measures
This vacancy is also being advertised under Affirmative Measures, to apply under Affirmative Measures you must be an Aboriginal and/or Torres Strait Islander person. For more information, please visit the APSC Guide for Aboriginal and Torres Strait Islander applicants.
To be eligible to apply under Affirmative Measures provisions:
- Must be of Aboriginal or Torres Strait Islander descent and/or identify as Aboriginal or Torres Strait Islander.
- Provide evidence that you are an Aboriginal and/or Torres Strait Islander person.
*Please indicate in your application if you are applying under Affirmative Measures, by ticking the relevant box in the application form.
Why AUSTRAC?
Flexible, hybrid work environment: We are committed to providing flexibility in working arrangements to recognise the importance of balancing work commitments with family, caring and other personal commitments of employees outside of work. AUSTRAC currently operates under a hybrid work arrangement.
Diversity and Inclusion: Our core values of diversity, inclusion, and integrity drive everything we do. We actively encourage applications from Indigenous Australians, people with disabilities, LGBTQIA+ individuals, people with diverse linguistic and cultural backgrounds, and those of mature age. We recognise that united behaviours and mindsets will support our agency today and guide us into the future.
Employer of Choice: We have a strong reputation as an Employer of Choice, renowned for our exceptional work culture and outstanding employee census results which highlight our dedication to creating a positive and engaging environment.
Closing Date
Applications close at 11:30 pm on 31 August 2025
For enquiries, please contact: Michelle Bonardi at Michelle.Bonardi@austrac.gov.au