Location: Auburn Central Shopping Centre, NSW
About us:
At Knight Frank we’re passionate about property, but it takes more than passion to make us the world’s most successful privately-owned property agency and consultancy.
With a 125-year heritage, we are part of a global property powerhouse dedicated to providing our clients the best advice across commercial and residential property transactional and advisory services.
Knight Frank is a place where you can bring your whole self to work. That’s what makes us a diverse collection of experts, problem solvers and innovators. Our purpose is to empower and encourage our people to think differently about how we can make a positive impact as a firm.
What’s in it for you?
- Competitive remuneration package
- Career development opportunities such as internal and external mentoring, leadership education training, and study leave to focus on your personal growth.
- A generous 16-week parental scheme plus superannuation for a full 12 months
- Birthday leave
- Swap around a public holiday for a cultural swap day!
- Two Wellness Days to allow you to focus on your own physical and or mental wellbeing
- A workplace where you can access 2 weeks additional leave each year so you can take that extra break with family or friends
- We applaud your need to give back to the community and give you 2 paid volunteer days each year to support one of our-affiliated charities
- Our reward platform “The Vault” which gives you access to a great range of discounts at popular retailers and supermarkets as well as lifestyle benefits and corporate discounts
- Because life can throw the unexpected at us, we help subsidise private health insurance excess, if you or an immediate family member requires hospitalisation
- Plus, so much more!
The role:
The Receptionist/Administration Assistant plays a pivotal role in supporting the Administration Manager and the onsite Centre Management team within a retail environment.
This position is responsible for providing comprehensive administrative assistance, including general office support, accounts payable and receivable, and monthly reporting assistance.
You will also manage reception duties, ensuring a high standard of service delivery to various stakeholders.
Key responsibilities:
- Provide comprehensive administrative support to the Administration Manager and Centre Management team, encompassing general office duties, mail management, and timely invoice processing.
- Manage all reception duties, including meeting and greeting clients, answering calls, and maintaining the cleanliness and presentation of the reception area.
- Assist with accounts payable and receivable, debtor management, and monthly expense reconciliations, ensuring accurate record-keeping and financial compliance.
- Monitor administration inboxes and efficiently action customer enquiries, providing superior customer service and presenting the organisation as professional and leading-edge.
- Control and maintain stock for the office, including stationery, kitchen supplies, and Knight Frank branded materials, ensuring availability and adherence to budget.
- Build and maintain strong relationships with internal staff, tenants, and contractors, actively contributing to team meetings and sharing ideas.
- Actively participate in risk management and compliance activities, potentially serving as a Knight Frank representative for Health & Safety, First Aid, or Fire Warden duties.
Who are we looking for?
- A Diploma in Business Administration or an equivalent qualification is preferred.
- At least 3 years of demonstrable experience in a senior administration role providing support to a team, with experience working within a retail environment being highly desirable.
- Advanced proficiency in Microsoft Office Suite, including Word, Outlook, PowerPoint, Teams, and strong Excel skills, particularly with Pivot tables.
- Exceptional customer service skills with the ability to communicate effectively and courteously with diverse internal and external clients at all levels.
- Excellent organisational and time management skills, with a proven capability to create and implement organised systems, manage workflow, and prioritize to meet deadlines under minimum supervision.
- A proactive, self-motivated, and flexible approach to work, demonstrating strong initiative and the ability to adapt to a changing environment.
- Superior attention to detail and a high standard of presentation in all tasks, coupled with excellent verbal and written communication skills and advanced spelling and grammar.
Not the perfect fit?
We encourage applications from people of all backgrounds and abilities - as every person and their situation is unique, we look at this on an individual and applied role basis. We actively encourage you to apply for roles that suit your background and skillset. You might have something we didn’t realise we needed!
Please note, if you are successful in securing a role, you will be subject to police checks as part of our standard recruitment process.
Applicants with Australian working rights need only apply. No Agencies please.
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