Locations: Canberra – ACT & Sydney - NSW
Work Type: Full Time
Salary: $101,303 to $115,406 + 15.4% super
About the opportunity
AUSTRAC is looking for a Senior Test Analyst, who embraces a customer-centric mindset to deliver of high performing digital solutions and exceptional end-to-end user experience. As a key member of the Products Customer Experience team, you will translate customer pain points into actionable testing strategies, mapping risks and proposing effective solutions through customer-centric designs. You will collaborate across multiple Business Products Delivery teams to provide specialist expertise in quality assurance testing and agile product delivery. Your ability to connect with stakeholders with varying levels of expertise, will bridge the gap between technology, and our customers. As a curious problem solver at heart, you are willing to explore and break the system with various test scenarios to uncover bugs and defects.
As an impact player, you'll bring fresh ideas, a diverse perspective, and a tenacity for challenges to drive new and existing systems to the next level.
What are we looking for
While we are looking for these capabilities, we consider transferrable skills and encourage applicants who embody AUSTRAC's culture and values to apply.
- Tertiary degree or professional certifications in related discipline and/or equivalent work experience relevant to the position.
- Demonstrated experience in the Quality Assurance Testing space.
- Demonstrated experience testing PEGA, CRM platforms, Data Analytics Platforms is highly desirable, but not mandatory.
- Demonstrated experience using Automation tools Java and SQL is highly desirable, but not mandatory.
For more information about role and the capabilities we're looking for, please refer to the Candidate Pack in the AUSTRAC Careers Page
The key duties of the position include:
In this role, you will put users in the heart of everything you do, driving innovation and quality assurance, and elevating the customer experience in every solution we create.
- Develop and execute strategic test plans - Identify test coverage, dependencies, risks, and map them to business needs, ensuring effective testing strategies.
- Manage testing activities - Conduct manual, integration, regression, and automation testing, leveraging analytical skills to ensure system reliability and uncover issues.
- Collaborate in an agile environment - Work closely with Product Owners, Delivery Managers, Business Analysts, and Developers to enhance product quality through continuous feedback and analysis
- Lead defect management and resolution - Identify, prioritise, and resolve defects, using analytical insights to ensure seamless software functionality and improve user experience.
- Champion customer experience - Use analytical insights to support stakeholders with expert guidance on system enhancements, testing practices, and data education, ensuring solutions align with customer needs.
- Enhance quality assurance capabilities - Utilise XRAY JIRA to document test cases, executions, and reporting, ensuring transparency, accountability, and continuous analysis of results.
Affirmative Measures
This vacancy is being advertised concurrently under a general and an affirmative measure recruitment process.
Affirmative measures is only available to Aboriginal and/or Torres Strait people. Evidence will be requested if your application progresses under an affirmative measures process.
Notes
This recruitment process will initially be used to fill a current vacancy and in future, may be used to fill similar positions in the event positions become vacant. The merit pools established from this recruitment process will be valid for 18 months from the date of advertising.
Please note you may be invited to complete a work sample assessment, as part of the selection process.
We offer competitive remuneration and great conditions, including:
Annual leave of 4 weeks (20 days) per year + additional paid Christmas close down.
- Cultural, Ceremonial and NAIDOC leave.
- 18 days of paid personal leave per year.
- 15.4% superannuation, which continues through paid maternity leave.
- 18 weeks of paid maternity leave.
- Competitive APS salaries with access to annual salary progression.
- Study assistance - up to $6,000 per annum and up to 120 hours of study leave.
View the AUSTRAC Enterprise Agreement for more information about current salaries and other conditions of employment.
About Us
AUSTRAC, Australia’s financial intelligence agency and anti-money laundering and terrorism financing regulator, is undergoing a significant transformation to enhance its role in combating money laundering and terrorism financing. This includes proposed expansion of its regulatory regime and a broader digital transformation to support our growing agency. As we embrace these changes and grow, our focus is on fostering innovation, collaboration, and effective problem-solving within an inclusive and supportive work environment. At AUSTRAC, you’ll be part of a team dedicated to maintaining the integrity of Australia’s financial system and making a real impact in preventing financial crime.
Closing Date and further details
Applications close at 11:30 pm on 2 March 2025.
For enquiries, please contact ict.recruitment@austrac.gov.au
Please note, we can only accept applications via the AUSTRAC Careers Portal.
Website for Link Out
https://austraccareers.nga.net.au/cp/