SAP SRM Finance System Support Officer

Date Posted: 29 May 2024
Views: 64 | | Applications:

Location: Canberra, ACT, AU | Brisbane, QLD, AU | Adelaide, SA, AU | Sydney, NSW, AU | Newcastle, NSW, AU | Perth, WA, AU | Melbourne, VIC, AU

Company: CSIRO

Acknowledgement of Country

CSIRO acknowledges the Traditional Owners of the land, sea and waters, of the area that we live and work on across Australia. We acknowledge their continuing connection to their culture and pay our respects to their Elders past and present. View our vision towards reconciliation

Child safety

CSIRO is committed to the safety and wellbeing of all children and young people involved in our activities and programs. View our Child Safe Policy.


The opportunity

  • ​​​​Support system solutions for IT governance, processes & improvements
  • Contribute planning & decision making processes
  • Participate in a diverse range of meaningful work


This exciting opportunity will allow you to participate in a broad range of interesting initiatives and groups, such as: Strategic Procurement and Procure to Pay (P2P), Information Management & Technology (IM&T) about user access, data entry and reporting.   You will have a significant role contributing to critical binding reports such as: Senate Orders or Payment Times Report and Indigenous Supplier Nation report. The role is also responsible for providing input into planning and decision-making processes to assist management in delivering business objectives.


Success in the role will require good knowledge and understanding of the procurement and payment business processes. More importantly, it is required to have extensive experience of system functionality regarding SAP SRM, MM & FICO modules. In particular, the development and maintenance support of the shopping cart, master data and transactional data interface from and to SAP, issue resolution, system improvements, user helpdesk support.


Your ability to build and maintain relationships will be highly valued as you will work with the business system owner areas and key stakeholders to facilitate meetings and workshops with excellent communication, project coordination and problem-solving skills.


Please note, the successful candidate requires Australian citizenship as they will be required to obtain and maintain a Baseline Security Clearance. 


Your duties will include:

  • Supporting day-to-day operation by answering user helpdesk system enquiry.

  • Coordinating with other service desks to maintain the issue register and provide up to date reporting.

  • Assisting the user access and system controls to comply with policy and procedure.

  • Monitoring the exception reports and handle error logs.

  • Investigating and raising system issues with relevant parties.

  • Analysing new releases and inform business area.

  • Carrying out Field and File mappings for data load or interface.


Location: All AU CSIRO Sites will be considered. A hybrid working environment is available.

Salary: AU$93,267 - AU$105,517 per annum (pro-rata for part-time) plus up to 15.4% superannuation

Tenure: Specified term of 2 years 

Reference: 95865


To be considered you will need:

  • Relevant trade certificate/diploma/bachelor’s degree or equivalent relevant work experience in finance or information technology as business and system analyst in the public sector.

  • Extensive SAP SRM, MM & FICO modules system configuration or development and maintenance experience.

  • Excellent user support including SAP master data, transactional data and interface.

  • Good customer service, personal dedication, great communication, project coordination and problem-solving skills.

  • Ability to use Atlassian product such as: JIRA and Confluence is desirable.

  • Understanding of government Procurement and Payment policy and procedure is desirable


For full details about this role please review the Position Description



Applications for this position are open to Australian Citizens only. The successful candidate will be required to obtain and maintain a Baseline level security clearance. 
Appointment to this role is subject to provision of a national police check and may be subject to other security/medical/character requirements.


Flexible working arrangements

We work flexibly at CSIRO, offering a range of options for how, when and where you work. 


Diversity and inclusion

We are working hard to recruit people representing the diversity across our society, and ensure that all our people feel supported to do their best work and feel empowered to let their ideas flourish. 



At CSIRO Australia's national science agency, we solve the greatest challenges through innovative science and technology. We put the safety and wellbeing of our people above all else and earn trust everywhere because we only deal in facts. We collaborate widely and generously and deliver solutions with real impact. 

CSIRO is committed to values-based leadership to inspire performance and unlock the potential of our people.

Join us and start creating tomorrow today!


How to apply

Please apply on-line and provide a statement claims against the selection criteria and CV that best demonstrate your motivation and ability to meet the requirements of this role.


Applications close

16 June 2024, 11:00pm AEST

11:00 PM

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