Compliance and Service Manager

Date Posted: 27 Mar 2024
Views: 76 | | Applications:

Location: Geelong, VIC, AU

Company: CSIRO

Acknowledgement of Country

CSIRO acknowledges the Traditional Owners of the land, sea and waters, of the area that we live and work on across Australia. We acknowledge their continuing connection to their culture and pay our respects to their Elders past and present. View our vision towards reconciliation

Child safety

CSIRO is committed to the safety and wellbeing of all children and young people involved in our activities and programs. View our Child Safe Policy.

The opportunity

  • ​​​​​​Join CSIRO - Australia's National Science and Innovation Agency
  • Provide leadership & strategic outcomes
  • Supportive, flexible work environment 


Join team CSIRO as our Compliance and Service Manager where you will be responsible for the strategy, management and maintenance of the facility equipment documents and associated management systems to ensure efficient delivery of support services to the Australian Centre for Disease Preparedness (ACDP) facility. This key position ensures our facility operates with utmost efficiency, safety, and compliance within stringent regulatory and quality frameworks.


To succeed in this role, you'll be a proven leader in managing complex document management systems within a regulated environment, known for your strategic thinking and problem-solving skills. Your leadership style is inclusive, fostering team growth and aligning departmental goals with broader business objectives. You understand the importance of negotiating and managing resources effectively, with a keen eye on both the present needs and future directions of operational needs. 


Your duties will include:

  • Influence the Business Unit’s strategic decisions and align the goals of their function with the broader Business Unit goals.
  • Lead staff and influence other internal and external partners to achieve the function’s goals and promote the Business Unit in external forums.
  • Negotiate the budget for the function including securing external funds.
  • Prepare estimates and project management plans.
  • Prepare tender documents, analyse tenders, and administer contracts.
  • Ensure buildings and grounds are maintained in line with Property Strategy
  • Be responsible for the control and management of stores, including purchasing, storage, and issue. 
  • Manage & lead maintenance and service contracts. 
  • Document internal audits and other quality assurance activities. 
  • Establish and implement a security protocol for documents. 
  • Ensure and prepare reports required for statutory or compliance reasons.
  • Writing new work procedures and modifying existing ones as required.
  • Under limited direction, use technical expertise to lead a range of support activities/functions, or be responsible/for a number of smaller projects, with independence of action within their own function, achieving results through the use and allocation of available resources, within constraints laid down by managers. (Including responsibility for results) 
  • Act as a trusted advisor and demonstrate creativity in anticipating client needs.


Location: Geelong, Australian Centre for Disease Preparedness (ACDP)

Salary: AU$126,313 - AU$148,014 plus up to 15.4% superannuation

Tenure: Indefinite 

Reference: 96360


To be considered you will need:

  • Relevant certificate/diploma/bachelor’s degree or equivalent relevant work experience in librarianship, information management or relevant disciplines.
  • Minimum 5 years’ experience in the operation and management of governance and management systems.
  • Proven experience in the implementation and management of documentation management systems.
  • Proven ability to manage competing priorities and demonstrated project planning experience, with a proven track record of delivery.
  • Proven ability to communicate effectively and influence a wide range of stakeholders across multiple levels of an organisation. 



  • Six Sigma or other recognised process assessment certification.
  • Experience in process development and improvement toward Quality Assurance and technical best practices.
  • Experience in the management of Quality Assurance Systems within a technical environment.
  • Auditor qualifications in Quality and/or Safety and/or Environmental Management Systems.
  • Experience in relevant Documentation Systems.


For full details about this role please review the Position Description



Applications for this position are open to Australian Citizens only, appointment to this role is subject to provision of a national police check and may be subject to other security/medical/character requirements including Security Assessment/Microbiological Security Requirements for Personnel Working on the Australian Centre for Disease Preparedness (ACDP) Site. The Successful candidate will be required to obtain and maintain a Negative Vet Level 1 Australian Government Security Clearance. Existing higher clearances may be eligible to be maintained.


Flexible working arrangements

We work flexibly at CSIRO, offering a range of options for how, when and where you work. 


Diversity and inclusion

We are working hard to recruit people representing the diversity across our society, and ensure that all our people feel supported to do their best work and feel empowered to let their ideas flourish. 



At CSIRO Australia's national science agency, we solve the greatest challenges through innovative science and technology. We put the safety and wellbeing of our people above all else and earn trust everywhere because we only deal in facts. We collaborate widely and generously and deliver solutions with real impact. 

CSIRO is committed to values-based leadership to inspire performance and unlock the potential of our people.

Join us and start creating tomorrow today!


How to apply

Please apply on-line and provide a cover letter and CV that best demonstrate your motivation and ability to meet the requirements of this role.


Applications close

9 April 2024, 11:00pm AEDT

11:00 PM

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